Forms and Documents
Have questions or need to file a claim?
Take advantage of the resources below or contact our Customer Care Team at 1-866-725-2747.
File a claim by downloading the following form, filling it out with all necessary information, and including all relevant invoices.
Submit your form by:
Automatic Draft Form (ACH)
Fill out the following form to get monthly or yearly premiums deducted directly from your bank account.
Be sure to include:
Your Name, Signature, and Date
Bank Name and Address, Routing/ABA Number, and Account Number
A Blank Check
Claim Redetermination Request Form
Request a review of a previously processed claim by filling out the following form.
Be sure to include:
All Claim Numbers
Your Name, Policy Number, and Pet Name
Dog Bite Follow-Up Questionnaire
Complete the following form if you’re submitting a claim for a bite-related incident.
Be sure to:
Answer All 9 Questions
Briefly Describe the Event
Include All Necessary Claims Docs with Submission
Questions? We Have Answers!
Yes! Online submission is quick and easy for AKC Pet Insurance customers.
Just follow these 5 simple steps:
Log into the Customer Portal
Click on the “Claims” Link in the Left-Hand Navigation Bar
Fill Out All Necessary Fields
Include All Attachments
Click “Submit Claim”
Payment can be made with any major credit card on a monthly or annual basis. Payment by check is only accepted if paying annual premium in full.
Pet insurance policies usually have waiting periods for specific conditions.
AKC Pet Insurance has the following waiting periods:
Injuries - 2-Day Waiting period
Illnesses - 14-Day Waiting Period
Cruciate Ligament-Related Conditions - 180-Day Waiting Period
Intervertebral Disc Disease (IVDD) - 180-Day Waiting Period
Pre-Existing Conditions - 365-Day Waiting Period (Coverage Not Available in All States)
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