Contact AKC Pet Insurance
- 1-866-725-2747
Phone
Customer experience
Monday - Friday | 8:30 a.m. - 8:00 p.m. ET |
Saturday | 10:00 a.m. - 3:00 p.m. ET |
Sunday | Closed |
Temporary Closure | Saturday, June 22 |
December 24, 2024 | 8:00 a.m. - 4:30 p.m. ET |
December 31, 2024 | 8:00 a.m. - 4:30 p.m. ET |
Claims & Mailing
To contact us by postal mail or to submit a claim, please us the address below:
AKC Pet Insurance c/o PetPartners
P.O. Box 2150
Buffalo, NY 14240-2150
Holiday Closures
New Years | December 30th-January 1st |
MLK Jr. Day | January 13th |
Memorial Day | May 29th |
Juneteenth | June 19th |
Independence Day | July 4th |
Labor Day | September 4th |
Thanksgiving | November 28th-30th |
Christmas | December 25th |
Questions? We Have Answers!
1 in 3 pets require emergency care every year. Scrapes with playmates, slips and falls, and run-ins with household hazards can all leave pet owners contending with hefty vet bills. By providing reimbursement for certain eligible expenses, pet insurance policies alleviate some of the financial burden of owning a cat.
Most policyholders pay an average cost of $550 - $600 annually. Your specific premium will depend on several factors, including your zip code and cat’s age. Any optional policy add-ons you select can also affect the cost of cat insurance coverage. These factors will also affect monthly premium costs:
Annual Benefits: Enrollees have the option to select plans with annual payouts up to $10,000 for eligible expenses. The higher the annual benefit amount, the higher the plan's premium.
Deductibles: Choosing a higher annual deductible means you're responsible for covering more pet care expenses before coverage kicks in. Higher deductibles typically mean lower monthly premiums.
Coinsurance and Reimbursement: The lower the reimbursement percentage, the lower the monthly cat insurance premium.
Yes! We insure purebred dogs, mixed breed dogs, and non-AKC registered dogs. Good health is not breed-exclusive.
No. AKC Pet Insurance offers equal availability to all breeds of dog and applies the same policy terms and conditions.
Yes! Pet insurance works on a reimbursement basis. Policyholders can visit licensed vets of their choice anywhere in the United States or Canada.
Inherited conditions are health problems that originate from genetic factors. In the case of congenital conditions, these conditions have been present since birth, though their symptoms may take years to appear.
Standard policies don’t reimburse enrollees for examination fees. Exam Coverage, an optional policy add-on, can help cover some or all these expenses.
Yes. Policyholders have the option to purchase coverage for several heritable and congenital conditions.
Standard policies don’t reimburse enrollees for examination fees. Exam Coverage, an optional policy add-on, can help cover some or all these expenses.
Yes. Several routine expenses and preventive care options are covered under Defender and DefenderPlus plans. These plans are not subject to annual deductibles or coinsurance payments. Instead, a schedule of benefits offers an established amount of reimbursement for each specific expense each year.
To cancel your pet's insurance plan, contact our world-class Customer Care Team by calling 866-725-2747.
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